How to use your Backbone One (2nd Gen) with compatible cases - 2024 refresh

Welcome to the world of gaming with your new Backbone One controller! Inside your controller box, you’ll discover two types of adapters: small ones pre-installed and larger ones tucked away in a box under the lid or under the tray. These adapters are magnetic and easily attach to your controller, allowing you to switch them out whenever you like.

Here’s the breakdown:

• Small Adapters: Allows you to play with a supported case.
• Large Adapters: Allows you to play with just your phone.
• No Adapters: Allows you to play with larger phones or phone cases.

Remember, each set of adapters come in pairs—one for each side of the controller. Look for the “S” or “L” label on the back to differentiate between the small and large sets. Don’t mix up the adapter sizes.

How to install the case adapters on your Backbone One Controller

If the pre-installed adapters on the controller are not a good fit, you can watch the video at the top of this page to learn how to remove them.

Removing the adapters

1. Insert your fingernail into the notch on the bottom of the adapter
2. Rotate the adapter toward the middle of the controller
   1. This will release the adapters from their magnetic lock
3. Remove the adapters from both sides

Installing the adapters

1. If you want to switch adapters, first remove any existing adapters from the controller
2. Check the back of both of the adapters you want to install to make sure they are the same size
3. The adapter with the hole in the middle always goes on the right side of the controller, where the phone connector is located
4. The adapter without the hole goes on the left side of the controller
5. Align the three magnetic pins (the three circles on the back of the adapters) with the circles on the controller, and insert the adapters
6. Insert your phone, and you’re ready to play!

If your device does not fit into the controller with either adapter installed

If your device does not fit into the controller with either adapter installed, it may be due to the size of your phone case or camera bump. In such cases, try removing the adapters. The adapters are optional. Connect your phone directly to the controller without the adapters.

If your device does not fit with a phone case (with or without an adapter) your phone case may not be compatible. You can remove your phone case and install the large-sized adapters to play without a phone case.

Please visit this link for instructions from our older packaging.